We'd like to share some of our successful customer experiences
Company A.
Specialized trading company
Specialized trading company
Wishes to stop non-core tasks by using BPO
1 staff member assigned for ordering tasks, production tasks, WEB/EC tasks
1 staff member assigned for ordering tasks, production tasks, WEB/EC tasks
Designed tasks, reduced workload by the introduction of an EC site
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company B.
Retailer
Retailer
Verified ordering tasks of consolidated production and printing cost reduction as well as workload reduction
1 staff assigned for ordering and production tasks
1 staff assigned for ordering and production tasks
Success in cost reduction and workload reduction by consolidating
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company C.
Service industry
Service industry
Only 1 staff member to coordinate print orders for numerous branches with multiple suppliers
No assigned staff for ordering tasks or production tasks
No assigned staff for ordering tasks or production tasks
Success in direct orders from branch to Synergy
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company D.
EC site operating company
EC site operating company
Wishes to increase access to the EC site
No assigned staff for ordering tasks or production tasks
No assigned staff for ordering tasks or production tasks
Success in increasing PV numbers for EC and cooperate site through owned media production support
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company E.
Local government
Local government
Wishes to improve local government image with food tasting events
No assigned staff for ordering tasks or production tasks
No assigned staff for ordering tasks or production tasks
Increased PV numbers using WEB and Paper based media as cross-channel strategy
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company F.
Manufacturer
Manufacturer
Wishes to improve knowledge sharing and administrative task efficiency
No assigned staff for office management
No assigned staff for office management
Success in reducing operation errors by introducing RPA
Consultation for
operation support
operation support
Company G.
Manufacturer
Manufacturer
Administrative tasks efficiency
Back office administrative tasks
Back office administrative tasks
Success in data linkage without human intervention by introducing an EAI tool
Consultation for
operation support
operation support
Company H.
Life insurance
Life insurance
Excessive waste disposal of printed material due to excess inventory, in a situation where inventory unavailability isn’t permitted
3 staff assigned for office management
3 staff assigned for office management
Success in controlling inventory and efficient ordering by a reduction in reprinting
Consultation
for operation support
for operation support
Company A.
Specialized trading company
Specialized trading company
Wishes to stop non-core tasks by using BPO
1 staff member assigned for ordering tasks, production tasks, WEB/EC tasks
1 staff member assigned for ordering tasks, production tasks, WEB/EC tasks
Designed tasks, reduced workload by the introduction of an EC site
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company B.
Retailer
Retailer
Verified ordering tasks of consolidated production and printing cost reduction as well as workload reduction
1 staff assigned for ordering and production tasks
1 staff assigned for ordering and production tasks
Success in cost reduction and workload reduction by consolidating
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company C.
Service industry
Service industry
Only 1 staff member to coordinate print orders for numerous branches with multiple suppliers
No assigned staff for ordering tasks or production tasks
No assigned staff for ordering tasks or production tasks
Success in direct orders from branch to Synergy
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company D.
EC site operating company
EC site operating company
Wishes to increase access to the EC site
No assigned staff for ordering tasks or production tasks
No assigned staff for ordering tasks or production tasks
Success in increasing PV numbers for EC and cooperate site through owned media production support
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company E.
Local government
Local government
Wishes to improve local government image with food tasting events
No assigned staff for ordering tasks or production tasks
No assigned staff for ordering tasks or production tasks
Increased PV numbers using WEB and Paper based media as cross-channel strategy
Consultation for Advertisement
and Sales promotion
and Sales promotion
Company F.
Manufacturer
Manufacturer
Wishes to improve knowledge sharing and administrative task efficiency
No assigned staff for office management
No assigned staff for office management
Success in reducing operation errors by introducing RPA
Consultation for
operation support
operation support
Company G.
Manufacturer
Manufacturer
Administrative tasks efficiency
Back office administrative tasks
Back office administrative tasks
Success in data linkage without human intervention by introducing an EAI tool
Consultation for
operation support
operation support
Company H.
Life insurance
Life insurance
Excessive waste disposal of printed material due to excess inventory, in a situation where inventory unavailability isn’t permitted
3 staff assigned for office management
3 staff assigned for office management
Success in controlling inventory and efficient ordering by a reduction in reprinting
Consultation
for operation support
for operation support
Company I.
Pharmaceutical Industry
Pharmaceutical Industry
| To find out the cost reduction potential, to formulate a strong basis for decision making | remote staff | 11.5% of ¥200M annual printing cost reduced |
Printing Operation
Company J.
Asset Management
Asset Management
| Work overload, knowledge sharing challenges | remote staff | 8 % of ¥60M annual printing cost reduced |
Printing Operation
Company K.
Spare parts Manufacturing
Spare parts Manufacturing
| Excessive work overload, Integration of sources of printing order | remote staff | 12.8 % of ¥65.58M annual printing cost reduced |
Printing Operation
Company L.
Pharmaceutical Industry
Pharmaceutical Industry
| To find out the cost reduction potential, to formulate a strong basis for decision making | remote staff | 20 % of ¥460M annual printing cost reduced |
Printing Operation
Company M.
Clothing Retailor
Clothing Retailor
| Integration of detailed assessment orders, outsourcing quotes, proofreading, document flow ( from drafting to printing ) | remote staff | 21.7 % of ¥92M annual printing cost reduced |
Printing Operation
Company N.
Telecommunications
Telecommunications
| Printing cost reduction, quote auditing | 1 assigned staff | 5.5 % of ¥1.8B annual printing cost reduced |
Printing Operation
Company O co.
Jewelry Manufacturing
Jewelry Manufacturing
| To find out the cost reduction potential, to formulate a strong basis for decision making | remote staff | 28.5 % of ¥65M annual printing cost reduced |
Product Operation
Company P.
Life Insurance
Life Insurance
| To find out the cost reduction potential, to formulate a strong basis for decision making | 3 assigned staffs | 7.0 % of ¥15B annual printing cost reduced |
Product Operation
Purchase Assistance Servic
Company Q.
Publisher
Publisher
| To find out the cost reduction potential, to formulate a strong basis for decision making | 1 assigned staff | 5.0 % of ¥93M annual printing cost reduced |
Product Operation
Purchase Assistance Servic
Company R
– Life insurance company
– Life insurance company
| To find out the cost reduction potential, to formulate a strong basis for decision making | 2 assigned staffs | 10.0 % of ¥400M annual printing cost reduced |
Product Operation
Printing Operation
Company S.
Publisher
Publisher
| To find out the cost reduction potential, to formulate a strong basis for decision making estimates, proofreading, and ordering |
5 assigned staffs | 14.0 % of ¥400M annual printing cost reduced |
Product Operation
Purchase Assistance Servic
Company T.
Asset Management
Asset Management
| To find out the cost reduction potential, to formulate a strong basis for decision making | 2 assigned staffs | 13.2 % of ¥380M annual printing cost reduced |
Product Operation
Purchase Assistance Servic
Company U.
Creative Industry
Creative Industry
| To find out the cost reduction potential, to formulate a strong basis for decision making | remote staff | 12.0 % of ¥20M annual printing cost reduced |
Purchase Assistance Servic